This module provides the foundational knowledge you need to use the rest of the toolkit. It supports a strong understanding of responsive information services, advocacy, and includes core concepts of participation and inclusion and how to apply them.
1.1 Orientation to Responsive Information Services in EmergenciesFamiliarize yourself or your team with the responsive information services in emergencies program model and minimum standards, examples of responsive information services, and illustrative guidance on scaling and phasing programming in emergencies. |
1.2 Leadership and Advocacy for Responsive Information Services in EmergenciesReview the evidence that supports this model and develop a strategic advocacy plan for decision makers in your organization. |
1.3 Foundational Concepts for InclusionUnderstand core concepts for rights-based approaches to inclusion, including accessibility and universal design, and reasonable accommodation. 1.3.1 Start by identifying barriers and designing to meet accessibility standards from the start.In everything you do, stop and assess the factors that may prevent a person from having full and equal access and participation in that activity and ensure universal design for accessibility. 1.3.2 If - despite universal design - barriers to access remain, provide reasonable accommodation.When there are people who may still face difficulties accessing responsive information services, reasonable accommodation should be implemented immediately whilst a more sustainable accessibility solution can be established. |
1.4 Foundational Concepts for ParticipationUnderstand core concepts and tips for ensuring crisis-affected people are involved in the assessment, design, implementation, monitoring or evaluation of your responsive information service project. 1.4.1 When capacity, time, and resources are limited, ensure minimum standards for participation.In the early stages of a response, for smaller or shorter emergencies, with limited community engagement and accountability experience and capacity within your organization, or when there is limited funds and human resources available for the response – focus on taking minimum actions for participation as you use the rest of this toolkit. 1.4.2 When there is more capacity, time, and resources, take advanced actions for participation.Later in the response, for larger, protracted, or longer emergencies, with strong community engagement and accountability experience and capacity within your organization, or when the response has stronger funding and human resources – in addition to the minimum standards (1.4.1), aim for taking advanced actions for participation as you use the rest of this toolkit. |