Take Action
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NOTE – Definitions of key terms: ‘Producing information’ relates to the preparing, adapting, and refining of responsive information that is accurate, inclusive, consistent, accessible, useful, and does not cause harm, to be shared with crisis affected people. |
- Define an information production workflow: Editorial workflows define the steps your team will take from idea generation to publication or sharing of the information you produce, and the responsibilities and necessary approvals required throughout that process.
- Create a checklist to review before sharing any content: A publishing checklist is used to check all content you produce before sharing to help your team adhere to your editorial principles and guidelines with consistency, timeliness, and while building trust and maintaining quality.
- Create a system for tracking and managing the development, sharing, and updating of content: A content calendar is a way to plan and organize your content production schedule. A content calendar can help you establish a process for creating content that follows your editorial workflow, organize when, where and how your content will appear, share content consistently so that your audience has you in mind when they need information, determine deadlines, and flag content for review and updating. Content calendars detail what you will share, when you will share it, where you will share it, and when you will review the content to check if the information is up to date. This can also be the data collection tool for monitoring and evaluation indicators that track the number of information products developed.
> See Module 3.4.3 Monitor Service Mapping and Content Production for more on how data collection on content production informs monitoring and evaluation.
- Map sources for information: Regardless of the size of your team, the scope of your project and the context you work in, it’s a good practice to start collecting and listing the sources your team can go to find and verify information that you will use to produce and update content. Identifying and building relationships with sources can be time-intensive and an initial effort to verify and organize your sources can save time later. Use data from initial assessments to identify sources that clients trust.
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- Tool 20. Information Production Workflow Template
- Tool 21. Content Calendar Template
- Tool 22. Publishing Checklist Guidance and Example
- Tool 23. Information Verification Source Map Template
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